Privacy Policy

Effective Date: April 20, 2026

DentiPaws (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information You Provide
When you place an order or contact us, we collect:

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers; we do not store full card numbers)

b) Automatically Collected Data
When you browse our site, we collect:

IP address
Device type and browser
Pages visited and time spent
Referring website

c) Cookies and Tracking
We use cookies to:

Remember your cart and preferences
Analyze site traffic
Improve performance

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your data to:

Process and ship orders (typically within 24 hours)
Provide order updates and tracking
Respond to customer inquiries (average response time: 6–12 hours)
Improve our products and website performance
Send marketing emails (only if you opt in; unsubscribe anytime)

3. Sharing Your Information

We only share necessary data with trusted third parties:

Payment processors (for secure transactions)
Shipping carriers (to deliver your order within 5–14 business days)
Analytics providers (to understand site usage)

We do not sell your personal data.

4. Data Retention

We retain order information for up to 7 years for accounting and legal purposes.
You can request deletion of your personal data at any time (see Section 7).